No. ReplAi is a fully autonomous AI employee that connects to your Shopify store, reads your catalogue, understands your policies, and takes real action, from answering product questions to placing COD orders and processing returns.

What channels does ReplAi support?

Instagram DMs, Facebook Messenger, WhatsApp Business, and WebChat are all live. WebChat is an embeddable chat widget for your Shopify storefront. All four channels share the same AI agent, unified inbox, and analytics.

Do I need a developer to set up ReplAi?

No. One-click Shopify install, OAuth channel connection, and a visual configuration panel. Most merchants go live in under 10 minutes.

Does ReplAi send messages without my approval?

You stay in control. You can toggle the AI off for your whole brand or for individual conversations at any time, and any team member can jump in and take over a chat directly from the inbox.

How does ReplAi handle Arabic?

Full Egyptian Arabic dialect support, not just Modern Standard Arabic. ReplAi detects whether customers write in English, Arabic, or Franco-Arabic (Arabizi) and responds in the same language. Gender-aware addressing included.

Is ReplAi available outside Egypt?

Yes. We started in Egypt to go deep on local logistics, Arabic dialect support, and regional payment flows, and we're actively expanding across MENA and globally. Talk to us if you want to pilot in a new market.

How is my data handled?

All integration credentials are encrypted at rest. Meta webhook signatures are verified on every inbound event. Shopify GDPR webhooks are fully supported. Role-based access control with Owner and Moderator roles.

Can I try ReplAi before signing up?

Yes! We use ReplAi for our own support. DM @replai.now on Instagram, our AI agent responds instantly. What you see is what your customers get.

Built for Egyptian Shopify brands

Reply to 100% of your DMs in 14 seconds.

ReplAi handles all your DMs, answering catalogue questions, taking COD orders, and chasing abandoned carts in Arabic and English, around the clock.

<0s

Avg reply time

0 min

To go live

0/7

Always on

Talk to our AI live

Works onInstagram

Messenger

WhatsAppWebChat

Free to start. Live in about 10 minutes. You won't need a developer.

DMs/day, across our merchants

Fully automated, measured Q1 2026

DM sales, Ivory 30-day pilot

Powering conversations for

Plugs into your stack

Shopify

Instagram

Messenger

Talk to our AI. Right now.

We run ReplAi on our own support. DM us on Instagram or Messenger and our AI replies straight away. What you see is exactly what your customers will get.

DM @replai.now Messenger

The AI answering your DMs is the same one your customers will talk to.

9:41

replai.now

AI chat for your storefront.

The same AI that runs your DMs, now living on your Shopify storefront.

yourstore.com

Chat with us

Hi! Looking for anything in particular?

Do you ship to Cairo?

Yes — 2-3 days with COD on delivery.

Themable to your brand
Colors, typography, launcher style. Match your storefront in minutes.
One-line install on Shopify
Paste a script tag. No developer, no theme edits, no rebuilds.
Same AI as your DMs
Storefront chats land in the same inbox as Instagram, Messenger, and WhatsApp.

Handles 80% of conversations on its own⁴

Everything your team does, automated.

Unified Inbox

One inbox, every channel

One AI agent answers storefront chat and social DMs from the same inbox. Other tools handle either DMs or on-site chat. ReplAi covers both, so conversation history follows the customer wherever they reach you.

Unified InboxLive

Instagram

Messenger

WebChat

One AI brain, one queue, four channels.

Sales Agent

Every DM is a checkout

Customers describe what they want — or send a photo. ReplAi searches your Shopify catalogue, checks stock, shows variants, and creates COD or card orders. It runs 24/7 so you don't have to.

عندكم المقاس M؟

ReplAiأيوا! عندنا 3 قطع مقاس M — ٤٥٠ ج.م. تحبي أعملك اوردر كاش؟ 🛒

Operations

Order ops without you

Tracking, modifications, cancellations, returns, exchanges — ReplAi handles them by talking directly to Shopify and Bosta. Roughly 80% of post-purchase questions never reach a human.

Order #1024Out for Delivery

Courier

Bosta Express

Tracking

#BOS-1432

ETA

Today

Revenue

Revenue you were losing

ReplAi follows up on abandoned carts, rescues failed COD deliveries, and slips in relevant upsells while the customer is already chatting. Average order value goes up without hiring a sales team.

ReplAiمريم، لسه عندك حاجات في السلة! تحبي تكملي الاوردر؟ توصيل مجاني النهاردة 🚚

اه تمام، كملي الاوردر

ReplAiتم! اوردرك #1089 اتأكد — هيوصلك خلال ٢-٣ أيام ✓

Safe by default

Guardrails built in, not bolted on.

Concrete protections that ship with every account. Nothing to configure.

AI message cap

An outbound bubble cap (six per turn) stops runaway floods if a reply loop goes wrong.

Shopify scope validation

We check your Custom App token has the right permissions before connecting, with clear recovery steps if anything is missing.

WhatsApp guardrails

Automatic opt-out detection, WABA error classification and retry-after handling, so the AI never messages a customer who asked to stop.

New · Analytics

See what the AI did today.

Messages handled, response times, resolution rate — a daily metrics dashboard sits inside the inbox, so you never have to leave to check the numbers.

TodayLive

Messages handled

1,243

Avg response

Resolutions

89%

⁴ReplAi internal data, merchant cohort rolling 30-day average, Q1 2026.

What merchants say

Real numbers from real brands.

Egyptian Shopify brands tend to see results in their first month. Hover the card stack to pause it.

“Our DM sales grew 5.5x in a single month. ReplAi just kept closing while we slept.”

5.5x

Brand owner @ Ivory

“The Arabic understanding is the thing. It speaks Egyptian properly. Customers don't even realise they're talking to AI until we tell them.”

0 → 24/7

Brand owner @ Blaze Sportswear

“ReplAi is a lifesaver — at a fraction of an agency's cost, it handles all our customer chats professionally and realistically. Easy to use, and it's saved us at least 10 hours a week.”

10 hrs/wk

CEO @ Airfit Sportswear

Case study

How Ivory grew DM sales 5.5x in 30 days.

Result

5.5x

DM sales growth

Timeline

30 days

pilot to payoff

New hires

same support team

Ivory had plenty of Instagram traffic before ReplAi, but the team couldn’t keep up with every DM. Messages piled up and sales slipped through.

Once they switched ReplAi on, every DM got an answer in seconds, in Egyptian Arabic, with live product search and COD orders placed inside the conversation.

Thirty days later, DM-sourced revenue had grown 5.5x, and they hadn’t added a single person to the support team.

Daily revenue · 30 days

Set up in under 10 minutes

Live in 10 minutes.

Five steps. You won't need a developer.

Connect your store

Install once. Your full Shopify catalogue syncs in the background.

Open your channels

Link Instagram and Messenger. Messages start flowing in straight away.

Add your knowledge

Drop in FAQs, size guides, and policies. ReplAi pulls real answers from them.

Set your rules

Tone, what the AI can and can't do, when to hand off to a human.

Go live

ReplAi takes the conversations. You watch from the dashboard.

ROI calculator

See what ReplAi recovers for your store.

Plug in your volume and basket size. The math updates as you drag.

Avg DMs per day80

Across IG, Messenger, and WhatsApp combined.

10500

Avg order value (USD)$25

What a customer usually spends at checkout.

5200

Expected ReplAi lift+150%

Extra revenue on top of what your DMs already make. Numbers come from our pilot cohort.

Payback

ReplAi pays back in 1 days

+$2,700 / month on top of your current DM revenue

Recommended plan: Grow — 2,400 replies/mo fits within its cap.

Baseline = DMs × 30 × 3% × AOV. Added = baseline × +150%. 3% and the lift tiers come from the ReplAi pilot cohort, Q1 2026. Plan auto-picked to cover your volume.

Cheaper than one missed order.

AI replies, product search, order tracking, returns, and ShipBlu are in every plan.

Launch offer in effect. Every plan includes WhatsApp, WebChat, and every other feature, free during launch.

Free

Kick the tyres, no card needed

100 AI credits/mo

Starter

For small shops trying out AI support

$30

$24.99

/mo

500 AI credits/mo

Grow

For stores doing daily orders

$100

$79.99

/mo

2,500 AI credits/mo

Pro

For high volume across every channel

$299.95

/mo

10,000 AI credits/mo

Most merchants recover their first month’s subscription within 3–6 days.

Feature

Free

Starter

Grow

Pro

Volume

AI credits / month

100

500

2,500

10,000

Channels

Team seats

Capabilities

AI replies, product search, order tracking, returns, ShipBlu integration

Order modifications & cancellations

—

Priority support

—

Custom AI policies

—

Full analytics & revenue reporting

—

Dedicated account manager

—

Enterprise

10,000+ AI credits a month, custom pricing, multi-store, and custom training.

Talk to us

Every plan includes onboarding with a real person. Prices in USD. Egyptian merchants can pay the EGP equivalent at the current exchange rate.

On the roadmap

More on the way.

A few of the things we’re shipping next.

Email inboxTelegram, TikTok & ViberMore languagesMore shipping partners

Reply to 100% of your DMs in 14 seconds.

Talk to our AI. Right now.

AI chat for your storefront.

Themable to your brand

One-line install on Shopify

Same AI as your DMs

Everything your team does, automated.

One inbox, every channel

Every DM is a checkout

Order ops without you

Revenue you were losing

Guardrails built in, not bolted on.

See what the AI did today.

Real numbers from real brands.

How Ivory grew DM sales 5.5x in 30 days.

Live in 10 minutes.

Connect your store

Open your channels

Add your knowledge

Set your rules

Go live

See what ReplAi recovers for your store.

Cheaper than one missed order.

Free

Starter

Grow

Pro

Enterprise

More on the way.

Frequently asked questions

Is ReplAi a chatbot?

What channels does ReplAi support?

Can I add a chat widget to my Shopify storefront?

Do I need a developer to set up ReplAi?

Does ReplAi send messages without my approval?

What is an AI credit?

How does ReplAi handle Arabic?

Is ReplAi available outside Egypt?

How is my data handled?

Can I try ReplAi before signing up?